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2 Customer Service Tips To WOW Your Event Clients

When was the last time you had such an extraordinary customer service experience that you told everyone in your path about the person and the company?

Customer service can be transformative for an event business and the positive experience is often shared far and wide because when we’re treated with care and made to feel special – you want to share it, right?

Exceptional customer service is crucial to the success of your event business. Just think about how many people you tell about a company when they go above and beyond for you.

When you create a top-notch experience from the start, it’ll make an impact. You don’t have to wait to have a client pay you to start making a great first impression.

2 Customer Service Tips

Here’s what I mean…

Getting (and keeping!) clients is all about building relationships so people get to like, know and trust you. Without that little formula, you’re ‘just another event planner’ in a sea of competitors.

Tip #1

So, to stand out from the crowd, follow up with every person you meet and speak to about your event services. Personally, I’ve had amazing success using Send Out Cards, which  allows me to send a custom card (often for less than $3 including postage) and mail it from the comfort of my home or office in just minutes.

This small, yet significant, gesture transformed my business and my relationships because I was able to track birthdays, anniversaries and other important milestones, and schedule a card and/or gift to be mailed in time for my client’s special day.

Stand Out From The Crowd Here's How!

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